At RADiiX INFINITEii, we believe that strong customer relationships are the foundation of business success. Our comprehensive CRM solutions are designed to streamline your processes, enhance customer experiences and drive business growth.
We can offer a comprehensive approach to CRM implementation, customization, and management, addressing key challenges and optimizing the benefits of CRM systems.
Tailored platforms that align with your business needs and industry requirements.
Seamlessly connect your CRM with existing systems for enhanced functionality.
Unlock powerful customer insights with advanced analytics and reporting tools.
Simplify routine tasks with intelligent workflows and process automation.
Access your customer data securely anytime, anywhere, for greater flexibility.
UNFYD.COMPASS is a Digital Product & Experience Studio. Streamlining Business Processes across Enterprises (CRM & DxP).
Embrace the power of Gen AI power packed with UNFYD's digitized high-quality data, allowing you to predict engagement and fine-tune omnichannel customer journeys.
Forge lasting relationships with ‘Digital’ as your differentiator and leverage UNFYD's advanced technology to spearhead customer engagement and optimize omni-channel presence.
Engage, delight and serve customers where they are, creating coherence between expectation and reality.
Leverage UNFYD's unified omnichannel platform and chatbot to engage in meaningful conversations, understand customer needs, provide fast resolutions, and drive conversions seamlessly.
Achieve a perfect balance between customers and employees through our workforce engagement tools unlocking the true potential of your employees.
Radiix Infiniteii is dedicated to helping businesses transform their customer relationship management (CRM) systems, enabling seamless customer interactions
Multi-channel cross-social interaction platform with contextually powerful agent UI.
Collaboration (co-browse – screen share – annotate) on the web – mobile engagements to guide customers.
Omnichannel campaign management with drip-campaigns & journey led automation.
Flow-based, Self-service BOT with Knowledge Base Integration.
Get customer interaction insights from multiple channels to fuel data-driven actions via engaging polls.
Our XP Product Suite is the Key to breaking digital silos, ensuring
seamless experiences across every customer jouney.
With RADiiX INFINITEii, managing customer interactions becomes seamless and efficient. Let us help you nurture stronger relationships, build loyalty, and achieve sustainable growth.
At RADiiX INFINITEii, we design CRM solutions that evolve with your business, keeping you ahead in a dynamic, customer centric landscape. With our expertise, turn every interaction into an opportunity for growth and success – today and in the infinite future.
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Mark Richard is a seasoned professional with over 15 years of extensive expertise in product development and marketing excellence, delivering innovative solutions and driving sustainable growth. With a deep understanding of market dynamics and consumer behavior, Mark has successfully led the development of customer-centric products and executed impactful marketing strategies that generate measurable business outcomes. Throughout his career, Mark has demonstrated a strong ability to identify market opportunities, enhance product value propositions, and implement data-driven marketing campaigns that improve brand visibility and engagement. His expertise spans product lifecycle management, go-to-market strategies, and aligning marketing efforts with organizational goals to achieve long-term success.
As an advisory board member, Mark offers valuable strategic insights and guidance to organizations seeking to enhance their product innovation, refine marketing strategies, and maintain a competitive edge in the marketplace.
Narender Kiroula brings over 20 years of expertise in project management, business analysis, and analytics-driven solutions. He specializes in identifying business challenges, analyzing data, and delivering actionable insights to support strategic decisions. As a Project Head, Narender has led multiple global analytics initiatives across customer portfolios, and business lines with expertise spanning data analysis, visualization, and solution implementation to drive business performance. He also has extensive experience in managing accounts, tax compliance, and statutory requirements, showcasing a strong command of operational and financial management.
Narender’s diverse expertise in analytics, project leadership, and financial governance makes him a valuable asset as an advisory board member.
Ankur Narang is an accomplished business leader with extensive experience in managing business operations, crafting and executing strategic initiatives, and driving organizational growth across diverse industries. With extensive experience spanning marketing, entrepreneurship, and business development, Ankur brings a wealth of knowledge and insight to every endeavor. Over the years, Ankur has successfully managed complex business operations, optimized operational efficiency, scaled businesses, and navigated complex market dynamics that have fueled organizational success. His expertise spans key areas such as strategic planning, brand positioning, market expansion, and operational efficiency. With a strong ability to identify emerging trends and translate them into actionable strategies, Ankur has been instrumental in enabling businesses to achieve their long-term goals.
Ankur’s multifaceted expertise in business operations, strategic execution, and entrepreneurship makes him an invaluable member of our advisory board.
Mukesh Arya is an established Telecom OEM & ORAN Leader with nearly 30 years of experience transforming legacy networks into future-ready systems. Renowned for his expertise in digitalization and next-generation network transformations, he brings strategic vision and technical acumen to the Advisory Board.
He has led nationwide Open RAN 5G transformations, ensuring seamless integration and operational readiness. Globally, he has held several leadership roles, driving advanced cloud services, RAN solutions, and customer-centric high-impact projects across the United States, Canada, India, and North America and Asia Pacific regions. Known for his strategic pre-sales expertise, customer engagement, and operational excellence, Mukesh’s innovative approach to aligning emerging technologies with business needs cements his reputation as a visionary leader in the telecommunications industry.
As an advisory board member, Mukesh Arya brings impeccable expertise in new technology adoption, digital transformation, and large-scale global businesses.
